1.1 This Privacy Policy describes how 德信体育 Equipment Sdn Bhd (鈥湹滦盘逵�") manages personal data (as defined in paragraph 2 below) which is in our possession or under our control in accordance with applicable data protection laws and regulations, including the Personal Data Protection Act 2010 (Act 709) and its subsidiary legislations, orders, gazettes, etc ("PDPA鈥�).
1.2 This Privacy Policy does not supersede or replace any other consents you may have previously or separately provided to us in respect of your Personal Data, and your consent to this Privacy Policy is in addition to any other rights which we may have at law to collect, use, process or disclose your Personal Data.
2.1 Pursuant to the PDPA, 鈥淧ersonal Data鈥� refers to any information in respect of commercial transactions, that relates directly or indirectly to an individual who is identified or identifiable from that information which is in 德信体育鈥檚 possession and includes any sensitive personal data and expression of opinion about the individual.
2.2 In this respect, we may collect the following:
(a) your name, NRIC, passport or other identification number, telephone number(s), residential address, mailing address, email address;
(b) driver鈥檚 license details work experience and other qualification details;
(c) financial and banking information;
(d) photographs and video footage;
(e) any other personal data reasonably required in order for us to provide the services requested by you.
3.1 德信体育 collects personal data in a variety of ways in the course of conducting its businesses, including:
(a) in agreements it enters into with customers, suppliers, contractors and other personnel;
(b) when providing equipment and services and related information to customers, and administering customer accounts;
(c) when engaging suppliers, contractors and other personnel;
(d) when responding to questions regarding our products and our business;
(e) by interacting with people via our websites, email and telephone;
(f) when conducting trade promotions and competitions; and
(g) by security video surveillance at 德信体育 sites;
(h) as applicable, publicly available or publicly accessible information;
3.2 At or soon after the time when 德信体育 collects Personal Data, 德信体育 will take reasonable steps to ensure that the person is aware that 德信体育 has collected the information, the purpose(s) of the collection, the main consequences (if any) if the information is not collected, the types of organisation (if any) to which the Personal Data may be disclosed (including those located overseas), any law that requires the particular Personal Data to be collected, and the fact that this Privacy Policy contains details on the access, correction and complaints in regards to Personal Data.
3.3 Personal Data collected by 德信体育 may be held in a variety of formats, including hard copy format and on 德信体育鈥檚 computer systems. If 德信体育 receives Personal Data that 德信体育 has not requested (unsolicited information) and 德信体育 determines that 德信体育 could not have collected that information under the PDPA, then 德信体育 will destroy or de-identify the Personal Data if it is lawful and reasonable to do so.
4.1 We may use your Personal Data for our business purposes, including the following purposes (鈥淧urposes鈥�):
(a) provide, maintain and improve the services provided by 德信体育;
(b) to understand your needs and preferences;
(c) responding to your queries or requests and providing customer service;
(d) matching any Personal Data held which relates to you for any of the purposes listed herein;
(e) verifying your identity for the purposes of providing our services to you;
(f) to manage and develop our business operations;
(g) to comply with any applicable laws or any request from any relevant governmental or regulatory authority;
(h) enforcing obligations owed to us;
(i) seeking professional advice, including legal advice;
(j) any other reasonable purposes in connection with the provision of the services or authorized by any applicable laws; or
(k) fulfilling any purpose directly related or ancillary to the above Purposes.
5.1 德信体育 respects the privacy of Personal Data and we will take reasonable steps to keep it strictly confidential.
5.2 德信体育 will disclose Personal Data to third parties if it is necessary for the primary purpose of collecting the information, or for a related secondary purpose, if the disclosure could be reasonably expected (e.g. disclosure to a customer for the purpose of delivering equipment ordered from 德信体育, or to allow 德信体育 to perform its obligations under the agreement). Where such a disclosure is necessary, 德信体育 will require that the third party undertake to treat the Personal Data in accordance with the applicable legislation.
5.3 德信体育 will only disclose Personal Data to third parties without the consent of the person to whom it relates if the disclosure is:
(a) necessary to protect or enforce 德信体育鈥檚 legal rights or interests or to defend any claims;
(b) necessary for the purpose of preventing or detecting a crime, or for the purpose of investigations;
(c) necessary to prevent or lessen a serious threat to a person鈥檚 health or safety;
(d) required or authorised by law; or
(e) permitted by another exception in the PDPA and local legislation.
5.4 Under no circumstances will 德信体育 sell Personal Data without the consent of the person to whom it relates. 德信体育 may disclose Personal Data to overseas recipients and such disclosure will be made pursuant to the provisions of the PDPA;
6.1 德信体育 will take all reasonable steps as required under applicable laws, regulations and standards to ensure that all Personal Data held by 德信体育 is secure from any loss, misuse, modification, accidental or unauthorised access, disclosure, alteration or destruction. However, 德信体育 does not guarantee that Personal Data cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur.
6.2 Should your Personal Data be transferred, held or collected by a third party authorised by 德信体育, we will ensure that such third party will provide similar and sufficient guarantees in protecting your Personal Data.
6.3 德信体育 will take reasonable steps to destroy or permanently de-identify Personal Data if it is no longer needed for the purposes for which 德信体育 is authorised to use it.
7.1 A person may request to access Personal Data about them held by 德信体育. Such a request can be made by contacting 德信体育 via our contact details provided under the 鈥淐ontact 德信体育鈥� heading below.
7.2 德信体育 will grant a person access to their Personal Data within the timeframe provided under applicable laws and regulations, subject to the circumstances of the request.
7.3 A request to access Personal Data may be rejected if:
(a) providing access would disclose confidential commercial information;
(b) providing access would have an unreasonable impact on the privacy of another person;
(c) providing access would pose a serious and imminent threat to the life or health of any person;
(d) providing access would prejudice 德信体育鈥檚 legal rights;
(e) such access to Personal Data regulated by another law; or
(f) there are other legal grounds under the PDPA to deny the request.
7.4 Should 德信体育 refuse your request, 德信体育 will provide you with written notice of the refusal and our grounds of refusal within a reasonable timeframe.
7.5 德信体育 may charge a fee for reasonable costs incurred in giving access to an individual鈥檚 Personal Data. Such costs may be as prescribed under applicable laws and regulations. The fee (if any) will be disclosed prior to it being levied.
8.1 德信体育 will take reasonable steps to ensure the accuracy and completeness of the Personal Data we hold. However, if a person believes that any Personal Data that we hold about them is inaccurate or out of date, then they should contact 德信体育 via our contact details provided under the 鈥淐ontact 德信体育鈥� heading below. 德信体育 will process your request within a reasonable timeframe and manner in accordance with the PDPA. Should 德信体育 deny your request for correction, 德信体育 will provide you with a notice in writing of our reasons for the refusal.
9.1 This Privacy Policy also applies in relation to 德信体育鈥檚 collection and use of credit information of individuals in connection with commercial credit provided through 德信体育.
9.2 The types of credit information that 德信体育 collects and uses for the purpose of assessing an application for commercial credit typically include:
(a) names, addresses and other contact details of accountholders and guarantors (both prospective and current);
(b) bank account details;
(c) driver鈥檚 licence details;
(d) financial information;
(e) information on the assets held by an individual.
9.3 Such information is collected from the relevant individual and from credit reporting bodies, as well as from publicly available information. 德信体育 uses the information collected to create an internal credit assessment report.
9.4 德信体育 discloses credit information to credit reporting bodies:
(a) to obtain a credit report from the credit reporting body; and
(b) for the purposes of lodging a default listing against the individual.
9.5 When lodging a default listing we may do this ourselves or by our agents.
10.1 德信体育鈥檚 website also uses Google Analytics which is a web analytics tool offered by Google Inc. that generates detailed statistics about a website's traffic and traffic sources. 德信体育 uses Google Analytics for statistical reasons, e.g. to measure how many users have clicked at a certain product information. Google Analytics uses Cookies to obtain information about your use of 德信体育鈥檚 website including your IP-address. As your IP-address is an individual element that would allow identifying you, 德信体育 has implemented a specific code to ensure that your IP-address will only be collected in a shortened and anonymised form. Thus, Google will not be able to identify you from the IP-address that is collected from you when using this website. The information collected by this Cookie will be transferred to Google Inc. in the United States of America.
10.2 You may opt out of Google Analytics by using the following link: Most browsers are initially set to accept Cookies. However, you have the ability to modify the usage of or disable Cookies if you wish, generally through changing your internet software browsing settings.
Note: if Cookies are disabled, it may mean that you experience reduced functionality or you may be prevented from using elements of the 德信体育 website altogether.
11.1 You may at any time via written notice in our 鈥淐ontact 德信体育鈥� heading below, communicate to 德信体育 your intention to withdraw your consent to our usage, storage or collection of your Personal Data. We will respond to your request within a reasonable timeframe. Should you withdraw your consent, it may not be possible for 德信体育 to perform our services and our contractual obligations to you. Notwithstanding this, 德信体育 may use, store or collect your Personal Data if authorised or required to under applicable laws.
12.1 德信体育 may also transfer your Personal Data to third-party service providers or to other 德信体育 entities which may be located outside of Malaysia. Your agreement to this Privacy Policy and your use or continued use of our services represents your acknowledgement and consent to such transfers. Notwithstanding this, 德信体育 may transfer your Personal Data to such entities if required or as authorised under the PDPA.
13.1 In certain circumstances, 德信体育 may use Personal Data for promotional or direct marketing purposes. However, a person may at any time via written notice request 德信体育 to cease or not to use their Personal Data for sending direct marketing material to that person. Such a request can be made by contacting 德信体育 via our contact details provided under the 鈥淐ontact 德信体育鈥� heading below. There is no fee for making such a request.
14.1 If there are any questions or complaints regarding the 德信体育 Privacy Policy or the way that 德信体育 manages Personal Data or if there are any concerns about 德信体育鈥檚 treatment of Personal Data, then 德信体育 may be contacted by post, telephone or email:
德信体育 Privacy Officer
No.9, Persiaran Pasak Bumi Section U8,
Bukit Jelutong, Selangor 40150
Telephone: (603) 5033 8500
Email: privacy.my@crown.com
14.2 德信体育 deals with complaints via our internal data privacy complaint process, under which a 德信体育 contact officer will be allocated to assess your complaint and respond to you within a reasonable timeframe. 德信体育 takes all complaints seriously and any further action after our initial response to you will vary depending on the nature of your complaint.
Your privacy is important to 德信体育. This Privacy Policy outlines the practices employed by 德信体育 to explain how 德信体育 collects, transfers, uses, discloses, and stores your information. Please review this policy to understand how your personal information will be treated as you use 德信体育鈥檚 learning.crown.com website. Please e-mail the 德信体育 Privacy Office if you have any questions or concerns about this Privacy Policy.
德信体育鈥檚 Learning Management System is used by 德信体育 employees, branches, dealers and select customers to provide training materials. To access 德信体育鈥檚 Learning Management System, information such as name, address, email and phone number must be provided to 德信体育 to enable 德信体育 to set up an account for purposes of secure access and use. Further information to allow tracking of training modules completed may be required.
Cookies are small pieces of data that are sent to your browser from a web server and are stored on your device鈥檚 hard drive. Cookies are used on this site for various reasons including managing authentication and bookmarking progress within a training session. Cookies must be enabled to use the learning.crown.com site. 德信体育鈥檚 web servers also collect certain non-personal data such as domain names and IP addresses when you visit our website. This data is used only to measure and improve our website performance, not to personally identify users. We may also collect additional non-personal information such as location and language to help us improve the learning.crown.com website.
Information you provide is transferred over an encrypted connection. However, no data transmission over the internet can be guaranteed to be secure. Data transmission is at your own risk. 德信体育 endeavors to protect the transfer of your information but cannot guarantee against, and will not be liable for, disclosure due to errors in transmission or unauthorized acts of third parties.
德信体育 may collect, use, transfer, and disclose non-personal information for any purpose. Personal information provided by you will be used by 德信体育 only to respond to your request, provide you services, and to assist 德信体育 in developing, improving, and delivering our products and services including the learning.crown.com website. 德信体育 may also use your information internally for data analysis and research.
In general, information provided by you will be used only by 德信体育. Personal information collected through the Learning Management System is limited to 德信体育 employees to fulfill your request and the duties of their jobs. 德信体育 will also share the personal information collected with your employer to confirm completion of training programs. 德信体育 may also disclose your personal information if required to do so by law, if 德信体育 believes in good faith such disclosure is required, or in urgent circumstances if 德信体育 believes disclosure is necessary. Except as set forth in this Privacy Policy, 德信体育 will not sell or share your personal information with third parties.
德信体育 will store information you provide for the time necessary to respond to your request or otherwise in compliance with 德信体育鈥檚 retention policies. 德信体育 takes precautions to safeguard your personal information against loss, theft, and misuse through administrative, technical, and physical measures. You may update or request that your information be removed at any time by emailing the 德信体育 Privacy Office at privacyoffice@crown.com or by sending a letter to: Attn: Privacy Office, 德信体育, 44 South Washington St., New Bremen, OH 45869.
The learning.crown.com website may contain links to other sites, such as 德信体育 dealers and affiliates. This Privacy Policy does not apply to such other sites. 德信体育 is not responsible for the privacy practices of any such other sites. Please review the privacy policies of any sites you visit.
By using the learning.crown.com website, you consent to the collection and use of this information by 德信体育.
德信体育 may update this Privacy Policy from time to time. If the policy is changed in a material way, a notice will be posted on the learning.crown.com website along with the updated Privacy Policy.
If there are any questions regarding the Policy, the way that 德信体育 manages personal information, or if there are any concerns about 德信体育鈥檚 treatment of your personal information, then 德信体育 may be contacted by post, telephone or email:
德信体育 Privacy Officer
No.9, Persiaran Pasak Bumi Section U8,
Bukit Jelutong, Selangor 40150
Telephone: (603) 5033 8500
Email: privacy.my@crown.com